Implementation of Cloud-Based Management Information Systems for Optimizing Educational Administration in Higher Education
DOI:
https://doi.org/10.66472/isadd.v1i2.56Keywords:
management information system, cloud computing, higher education, academic administration, operational efficiency, digital transformation, data integration, educational management.Abstract
The efficiency and effectiveness of educational administration in higher education are increasingly challenged by fragmented data, manual processes, limited accessibility, and the growing demand for timely academic information. This study explores the implementation of a cloud-based management information system (MIS) to address these challenges and optimize administrative operations through modern digital solutions. The primary objectives are to identify inefficiencies in existing administrative workflows, design a scalable and secure cloud-based system, and evaluate its impact on academic management performance. Adopting a Design Science Research (DSR) methodology, the study systematically conducts requirement analysis, artifact design, expert validation, and case study evaluation within a selected university. Results demonstrate that the implemented system substantially enhances data integration, operational efficiency, and decision-making accuracy across multiple administrative units. Key improvements include streamlined inter-departmental coordination, reduced manual workload, real-time accessibility of academic information, and a more responsive administrative environment. The findings suggest that cloud-based MIS adoption not only improves process efficiency but also supports strategic management and digital transformation initiatives in higher education institutions. In conclusion, this study contributes to the understanding of technology-driven administrative optimization, presenting a robust model for universities seeking to modernize their academic management practices. The proposed framework offers practical insights and can serve as a reference for institutions aiming to achieve greater efficiency, effectiveness, and sustainability in educational administration.
References
[1] K. C. Laudon and J. P. Laudon, Management Information Systems: Managing the Digital Firm, 16th ed., Pearson, 2022.
[2] J. Watson, Enterprise Information Systems, 2nd ed., Routledge, 2020.
[3] F. D. Davis, “Perceived usefulness, perceived ease of use, and user acceptance of information technology,” MIS Quarterly, vol. 13, no. 3, pp. 319–340, 1989. doi:10.2307/249008
[4] G. B. Davis and M. H. Olson, Management Information Systems, McGraw-Hill, 1985.
[5] P. Mell and T. Grance, “The NIST definition of cloud computing,” NIST Special Publication 800-145, 2011. doi:10.6028/NIST.SP.800-145
[6] M. Armbrust et al., “A view of cloud computing,” Communications of the ACM, vol. 53, no. 4, pp. 50–58, 2010. doi:10.1145/1721654.1721672
[7] Q. Zhang, M. Chen, L. Cheng, and R. Boutaba, “Cloud computing: State-of-the-art and research challenges,” Journal of Internet Services and Applications, vol. 1, no. 1, pp. 7–18, 2010. doi:10.1007/s13174-010-0007-6
[8] L. Vaquero et al., “A break in the clouds: Towards a cloud definition,” ACM SIGCOMM Computer Communication Review, 2009. doi:10.1145/1496091.1496100
[9] E. Turban et al., Information Technology for Management, Wiley, 2018.
[10] H. Al-Shboul, “The role of management information systems in improving organizational performance,” International Journal of Business and Management, 2013.
[11] A. Susanto and R. Meiryani, “The role of information systems in higher education management,” International Journal of Infor-mation Systems, 2021.
[12] R. Buyya et al., “Cloud computing and emerging IT platforms,” Future Generation Computer Systems, 2009. doi:10.1016/j.future.2008.12.001
[13] S. Marston et al., “Cloud computing — The business perspective,” Decision Support Systems, 2011.doi:10.1016/j.dss.2010.12.006
[14] I. Foster et al., “Cloud computing and grid computing 360-degree compared,” Grid Computing Environments Workshop, 2008. doi:10.1109/GCE.2008.4738445
[15] V. Vial, “Understanding digital transformation,” Journal of Strategic Information Systems, vol. 28, no. 2, pp. 118-144, 2019. doi:10.1016/j.jsis.2019.01.003
[16] G. Westerman et al., Leading Digital: Turning Technology into Business Transformation, Harvard Business Press, 2014.
[17] B. L. Moorhouse et al., “Generative AI tools and assessment,” Computers and Education Open, 2023. doi:10.1016/j.caeo.2023.100151
[18] A. Darvishi et al., “Impact of AI assistance on student agency,” Computers & Education, 2024. doi:10.1016/j.compedu.2023.104967
[19] A. R. Hevner et al., “Design science in information systems research,” MIS Quarterly, vol. 28, no. 1, pp. 75–105, 2004. doi:10.2307/25148625
[20] A. R. Hevner and S. Chatterjee, Design Science Research in Information Systems, Springer, 2010. doi:10.1007/978-1-4419-5653-8
[21] J. Peffers et al., “A design science research methodology for information systems research,” Journal of Management Information Systems, 2007. doi:10.2753/MIS0742-1222240302
[22] M. Janssen, Y. Charalabidis, and A. Zuiderwijk, “Benefits and barriers of open data,” Information Systems Management, 2012. doi:10.1080/10580530.2012.716740
[23] C. Wang et al., “Technology acceptance model for artificial intelligence,” Heliyon, 2023. doi:10.1016/j.heliyon.2023.e18349
[24] N. Saif et al., “Validating technology acceptance model in education,” Computers in Human Behavior, 2024. doi:10.1016/j.chb.2023.108097
[25] S. Rice et al., “Advantages and limitations of using ChatGPT in technological research,” Technology in Society, 2024. doi:10.1016/j.techsoc.2023.102426
[26] M. Alshahrani et al., "Cloud computing adoption in higher education institutions," IEEE Access, 2022.
[27] Y. Chen et al., "Digital transformation in higher education: A systematic review," Education and Information Technologies, 2023.
[28] S. Kumar et al., "Cloud-based information systems for university administration," Journal of Cloud Computing, 2024.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Information System Analysis, Design and Development
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
