Design and Development of Information Systems to Enhance Digital Transformation Readiness in Education and Healthcare Organizations
Keywords:
digital transformation, healthcare institutions, education institutions, system integration, organizational readinessAbstract
This study explores the development and implementation of an information system designed to enhance digital transformation readiness in education and healthcare institutions. With the rapid adoption of digital technologies, both sectors face challenges related to system readiness, infrastructure limitations, and workforce adaptability. The primary objective of this research was to create a comprehensive information system that integrates emerging technologies, such as cloud computing and data analytics, to streamline workflows, improve decision-making processes, and enhance organizational efficiency. The research followed a structured methodology that included system analysis, prototype development, usability evaluation, and the application of a readiness assessment framework. The results indicated that the information system significantly improved both technological infrastructure and human capability, contributing to a more seamless digital transformation process in both sectors. Key findings revealed that the system enhanced governance by improving decision-making processes, ensured scalability and integration with existing technologies, and provided essential training to increase user readiness. This research contributes to the field by providing a holistic approach to digital transformation that includes organizational, technological, and human factors, as opposed to focusing solely on technology. Recommendations for future implementation include prioritizing comprehensive training programs, ensuring leadership commitment, and adopting a phased implementation strategy to manage financial and regulatory challenges. Future research should focus on refining digital transformation readiness frameworks, exploring long-term outcomes, and investigating the role of organizational culture in supporting digital transformation initiatives.
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